Guidelines for parents' communications with school
Email / phone protocol
As a communication tool the phone and email are the most effective way that Parents can contact staff.
'One number one school' has operated since September. This means that parents phone the school directly to south wing and are then directed to the phone of the relevant teacher / manager and a message left.
Staff can be contacted by email by placing the initial of the teacher's first name followed by their surname and then
An example would be for the teacher Jane Blogs - email@example.com and in cases where this response is not the final resolution, an indication of further actions to be taken will be communicated. Staff will make an initial response to communication received within seven working days.
Phone / Emails / Letter